First, in this post, I would like to introduce my understanding of professional communication after the whole semester’s study.
Thinking is the basis of communication. Therefore, all the communications start from one’s self-consciousness of how to express idea clearly. In consulting industry, we define the interpretation of thinking process of as mental model. Mental model is an important factor in effective communication. When try to communicate with different individuals, we should enable to explain our idea clearly and strongly to the respondent; mental model should be varied with the talker’s culture, background, and what he/she is interested.
Professional communication should be with the good faith of the heart. Faith is the bridge to understand the feelings of others. The lack of sincerity of communication is inevitable with prejudices and misunderstandings. Therefore, the exchange of information is distorted.
During the process of learning, I tried to keep a good relationship with our classmates. After every week’s class release, I would go to have lunch with my classmates. Besides, I tried to participate in the class actively, organize the activities, and share my feelings via some of the social network.
The difficulty of second-language speaker is how to express your idea in that language, but not to translate it from your mother tongue to English. In my blog1, Mr. Blackstone mentioned that I had this problem and all this semester I tried to solve this problem. Finally, I found a very good method: trying to recount an article composed by native speaker. In the process, I would have learnt the “native” thinking process of English. I have kept doing this.
In our class, I am confident that my foundation should be weakest. Before I came, I even could not express my idea clearly. As for the usage of English, I always had some grammar errors and word misuse. Therefore, I quite cherished every opportunity that teacher and peers gave comments to my post and review towards my presentation: I have realized my progressing. I don’t feel frustrated about my current performance, by contrast, I have learned a lot from your review.
I know my English is far more to achieve excellent. However, from this course, I have learnt the basic idea about how to interact with individuals, how to handle complicated situation, the method to do a good OP, more importantly, and our group members have established an emotion link and become friends. I guess we have learnt the most essential part of communication: speak others with your heart.